Last Updated: January 12, 2025

## Warranty Coverage

### Products Covered
– QuickBooks Desktop software licenses
– Related software products
– Digital access codes
– Product activation keys

### Coverage Period
– 30 days from date of purchase
– Coverage begins upon product delivery
– Extended warranty options not available
– Coverage non-transferable

## Warranty Terms

### What’s Covered
– Product activation issues
– License authentication problems
– Download access failures
– Installation support
– Initial setup assistance

### What’s Not Covered
– User errors
– Hardware compatibility issues
– Internet connectivity problems
– Third-party software conflicts
– Unauthorized modifications
– Misuse or abuse
– Data loss or corruption

## Claim Process

### How to File a Claim
1. Contact customer support
2. Provide proof of purchase
3. Describe the issue in detail
4. Follow troubleshooting steps
5. Receive claim determination

### Required Information
– Order number
– Purchase date
– Product details
– Issue description
– Contact information
– System specifications

## Resolution Options

### Available Solutions
– Product replacement
– License reactivation
– Technical support
– Installation assistance
– Full refund (if applicable)

### Resolution Timeline
– Initial response: 24-48 hours
– Basic issues: 1-2 business days
– Complex issues: 3-5 business days
– Refund processing: 3-5 business days

## Technical Support

### Support Included
– Installation guidance
– Activation assistance
– Basic troubleshooting
– Setup support
– Documentation access

### Support Methods
– Email support
– Phone support
– Remote assistance
– Online knowledge base
– Video tutorials

## Customer Responsibilities

### Requirements
– Maintain proof of purchase
– Report issues promptly
– Follow installation instructions
– Provide accurate information
– Cooperate with troubleshooting
– Maintain system requirements

### System Requirements
– Meet minimum specifications
– Compatible operating system
– Adequate storage space
– Internet connection
– Required supporting software

## Limitations

### Warranty Limitations
– Limited to original purchaser
– Valid in United States only
– Non-transferable
– No implied warranties
– Subject to terms and conditions

### Exclusions
– Expired warranties
– Modified products
– Unauthorized resale
– Violation of terms
– Misuse or neglect

## Commercial Use

### Business Users
– Same coverage applies
– Volume license considerations
– Business hour support
– Priority assistance
– Custom solutions available

### Enterprise Solutions
– Customized support plans
– Dedicated assistance
– Extended coverage options
– Specialized training
– Priority resolution

## Contact Information

For warranty claims and support:

QBDAdvisor

275 Cumberland St, Suite, 4,M emphis, TN 38112, USA

Email: [email protected]
Phone: + 1 (901) 666 6681

## Legal Rights

### State Laws
– This warranty gives you specific legal rights
– You may have additional rights varying by state
– State law provisions will apply
– Local regulations observed

### Dispute Resolution
– Initial contact with support
– Escalation process available
– Mediation options
– Legal remedies preserved

## Policy Updates

### Changes
– Policy subject to updates
– Notice provided for changes
– Posted on website
– Email notification sent
– Customer acceptance required

### Documentation
– Keep proof of purchase
– Save warranty documentation
– Maintain service records
– Record claim numbers