Last Updated: January 12, 2025

## Shipping Information

### Processing Time

–Time: 12 am Memphis, TN, USA (GMT-6)
– Orders are processed within 1-2 business days after payment confirmation
– Processing time begins from the moment your order is received
– You will receive a confirmation email with tracking information once your order ships

### Delivery Time
– Standard delivery time is 3-5 business days
– Delivery timeframes are estimates and not guaranteed
– Business days are Monday through Friday, excluding federal holidays

### Shipping Coverage
– We currently ship to the United States only
– We do not ship to PO boxes, APO/FPO addresses, or U.S. territories
– All orders ship from our facility located at:
275 Cumberland St, Suite 4
Memphis, TN 38112, USA

## Shipping Costs
– We offer FREE shipping on all orders
– No minimum purchase required for free shipping
– Additional shipping options are not currently available

## Order Tracking
– Tracking information is provided via email once your order ships
– Track your package using the provided tracking number

– you can track your order  here
– Contact our customer service if you haven’t received tracking information within 2 business days

## Delivery Issues
### Lost Packages
– Packages are considered lost if not delivered within 10 business days
– Contact us immediately if you suspect your package is lost
– We will investigate with the shipping carrier and resolve the issue

### Damaged Items
– Inspect your package upon delivery
– Document any damage with photos
– Report damaged items within 48 hours of delivery
– Replacement or refund will be processed after damage verification

## Address Accuracy
– Customers are responsible for providing accurate shipping information
– Additional charges may apply for returned packages due to incorrect addresses
– Address changes cannot be made once the order has shipped

## Weather Delays
– Delivery times may be affected by severe weather conditions
– We are not responsible for weather-related delays
– Tracking information will be updated to reflect any weather-related changes

## Contact Information
For shipping-related questions or concerns, please contact us at:

QBDAdvisor

275 Cumberland St, Suite, 4,M emphis, TN 38112, USA

Email: [email protected]
Phone: + 1 (901) 666 6681

## Holiday Shipping
– Extended processing times may apply during peak holiday seasons
– Holiday shipping schedules will be posted on our website
– Order early during holiday seasons to ensure timely delivery

## International Shipping
– We do not currently offer international shipping
– All orders must ship to a valid U.S. address
– We may expand shipping coverage in the future

## Business Hours
Our shipping department operates:
– Monday through Friday
– 8 am to 6 pm
– Excluding federal holidays